| MaineHealth News & Updates |
On the Road with Andy’s Open Door June 7! Be sure to join CEO Andy Mueller, MD on June 7 at 10:00 am for Andy’s Open Door “On the Road,” hosted live at Franklin Memorial Hospital in Farmington and also on Teams so all care team members can participate.
Barb Sergio, Franklin Community Health Network’s recently appointed president, will be Andy’s guest. Send your questions in advance to AskAndy@mainehealth.org or during the live chat, or in person if you work at Franklin! |
More Online Scheduling Options Available Soon for Primary Care Patients In September 2022, the MaineHealth Medical Group launched new Epic/MyChart functionality to allow patients to self-schedule limited primary care appointments in MyChart. Since then, primary care has been hard at work to establish regional standards for schedules in order to support our next phase of this project.
Beginning June 6, patients will be able to self-schedule wellness exams and immunizations, as well as office visits for new or existing health issues. If there is an existing order, some imaging exams such as mammograms and bone density screenings will also be available to self-schedule in MyChart, and X-rays and other types of diagnostic imaging will be added in the coming weeks as well. Online scheduling makes it easier for patients to get the care they need, while improving the experience for all! Read more |
Working Together Episode 21: Transforming in the Retail Space When you think about the many services our health system offers, you may not automatically think of MaineHealth as delivering services in the retail space. But in fact, we are embracing this through our MaineHealth Pharmacy enterprise.
In episode 21 of Working Together, COO Kelly Elkins speaks with MaineHealth Chief Pharmacy Officer Brian Marden, PharmD, and discusses our ambulatory and retail pharmacy enterprise and how we are transforming in the retail space. Listen on Podbean |
Record Attendance at Third Annual OpExpo More than 240 MaineHealth care team members participated in OpExpo2023 on May 18, a record attendance for the conference. This year was the first time the conference was offered as a hybrid event, with both in-person sessions hosted at 110 Free Street, Portland, and virtual participation.
The conference kicked off with a retrospective on OpEx’s 10-year anniversary from Jordan Peck, Vice President of Practice Operations for MH Medical Group, along with keynote addresses from Chief Quality Officer Omar Hasan and Vice President of Operational Transformation Celia Shaughnessy. Three breakout-session tracks highlighted improvement methods and the improvement work being conducted across the system including health equity, huddles, patient-driven improvement, Department Scorecards, iPACE, patient experience scores, and more. Read more | |
Intranet Tips and Tricks: Using the Immersive Reader Did you know the new intranet features an immersive reader? The immersive reader is a full-screen reading experience designed to support anyone who wants to make reading on their device easier.
You can choose the voice settings, text, and reading preferences that work best for you. Simply click the "Immersive Reader" option at the top of any page on the new intranet. Is this helpful?
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Care Team Experience Survey Launches June 12 On Monday, June 12, you’ll receive an email from Gallup inviting you to take this year’s Care Team Experience survey. Your feedback is invaluable. We’ll also being asking open-ended questions about making our organization better and how we can support you and your well-being. Your responses help us foster an environment of safety, caring and inclusion to achieve our vision, of working together so our communities are the healthiest in America. Read more
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Culture Research Findings Support New Recruitment Messages The MaineHealth Talent Acquisition team recently partnered with the Marketing and Communications team to enhance the ability to attract, hire and retain MaineHealth care team members and increase interest in MaineHealth as an employer. Both teams shared expertise and resources to develop and launch a recruitment advertising campaign, which starts today. The new campaign is also based on insights from workplace culture research – thanks to care team member feedback through the culture survey, which was conducted at end of last year.
The workplace culture research was designed to help us better understand how care team members perceive MaineHealth’s culture and values to help inform the development of an employer brand positioning. Research revealed that MaineHealth care team members feel valued and supported by one another, and see the collective vision that MaineHealth is working towards every day. Read more
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Build a Team to Support Your Mental Health Mental well-being is a team sport. Part of improving your mental health is knowing that sometimes others can help more than you might expect. Working on your mental well-being with others you care about can help you overcome barriers and feel better. That help may come from family, a friend, a spouse, partner or a health professional. Your doctor and a mental health therapist can be part of the team that helps you access the right care, maintain your health and reach your well-being goals.
Focus on the importance of regular check-ins with your support team. Learn when to seek a therapist and what to expect during your first visit. Click here for additional information on building your mental well-being toolkit. | Visit the HR Intranet |
Accelerated BSN Info Sessions for Care Team Members Are you interested in a nursing career? Learn while you earn. If you have a bachelor’s degree and are currently employed by MaineHealth, learn more the MaineHealth & University of New England Accelerated Bachelor of Science in Nursing (ABSN) program. This unique opportunity provides clinical training through MaineHealth and classroom training through the University of New England. Plus, the program offers a deep tuition discount to care team members, who continue to work in their current position for an average of 20 hours per week while completing the five-semester, 20-month program. Join one of the upcoming information sessions. Learn more
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Diversity, Equity & Inclusion |
Together with Pride: Our Role in Building a Culture of Belonging LGBTQ+ Pride Month (June) honors the 1969 Stonewall Uprising and celebrates people from across the various LGBTQ+ identities, including those who belong to the lesbian, gay, bisexual, transgender, queer, intersex, and asexual communities.
This year’s Pride Portland theme is “Together with Pride.” MaineHealth strives to work together so Maine and New Hampshire communities are some of the healthiest in America by providing inclusive and compassionate care. In order to achieve this, it’s important that all of us take ownership in creating a culture of inclusion and belonging. Learn how to get involved | Visit the DEI Intranet |
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The Spark: Innovation at MaineHealth |
Innovation 101: Talk to Your Users When designing an innovation that solves a problem, it’s important to identify those who are impacted. Who are the end users of your innovation? Who are the customers who will pay for it? Are there other stakeholders that might take an interest? By identifying these people, you’ve now created a list of references for your project.
Talking to Humans by Giff Constable is a quick, easy to follow guide on how to talk to potential users, customers and other stakeholders about your idea. The guide provides you with simple prompts for asking open-ended questions, and encourages listening carefully to gain insights into your stakeholder’s needs. The goal is to build your innovation on a foundation of understanding your end user. Sign up for the monthly Innovation Newsletter to keep up with more guides through the innovation process, and let us know who you’re talking to, what questions you’re asking, and what new insights you’ve learned! Email innovation_center@mainehealth.org. |
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Start Your Innovation Journey: Join the June Innovation Coffee CornerJoin MaineHealth Innovation on Tuesday, June 6, from 8:30-9:30 a.m. over Zoom, for an informal hour of fun and engaging conversation. We’ll spend the first ten minutes covering Innovation 101 to help you get an idea going or take the next step toward your innovation idea. The rest of the hour will consist of networking with colleagues around the system and brainstorming innovation ideas. Registration is necessary to attend this event. Register Here To learn more about these or other innovation opportunities at MaineHealth, visit the MaineHealth Innovation website or email innovation_center@mainehealth.org. |
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